Funny how things pan out. I remember nearly giving
Skype a miss about a year ago after being disappointed by so many other "free" voice chat systems. Back then I still classed the then (and now) defunct Firetalk as the best voice chat experience I'd ever had and nothing I would download could provide the same level of quality & reliability (& lack of obnoxious adware/spyware).
Created by the people behind Kazaa, Skype seemed at first to be "just another voice chat app", one among a hundred others... Skype however, worked the first time round and worked better than anything before it. It's not nearly as good as a phone call, or as good as a one but so far better that I now despise talking to people over the old land-line. I feel a lot of people have had that same great first impression which has meant that Skype has seen an exponential rise in its user-base over the last few months. I would say that about 30-40% of my talk time at the office is spent on Skype and this is sure to rise to well over 50% by the end of the year as many clients and partners are starting to adopt it.
The success of Skype has completely stunned everyone and in a many ways undermined efforts to push the adoption of established (and standardised) VoiP services. As many will admit
Skype is easier to setup, easier to use and generally better quality than your garden variety
SIP setup. Go to any place that offers broadband (hotel, spa, donut shop, Starbucks, massage parlour, whatever) and try setting up a standard VoiP call if you don't believe me -- Once you've failed, try again with
Skype and get talking in under a minute. It was only a matter of time really until big device manufacturers would start trying to cash in on the Skype hype. You can already buy a DECT phone that also acts as a Skype phone but I predict dozens of similar products out before the end of the year.
Skype is doing what many other VoiP providers failed to do, get a mass market appeal.
Now we can expect
Microsoft,
Yahoo! and
AOL to start mimicking the Skype recipe. They all have exisiting voice chat apps (built into their respective IM clients) but have failed to capture the market quite like
Skype. With the user-base the big 3 already enjoy it should be relatively possible that they will catch up or even attempt to buy out
Skype unless
Google gets there first. Now wouldn't it be lovely if we could only get reliable video conferencing from someone.